Your Privacy Matters

Our Commitment

Acutis is built on the principle that every person possesses inherent dignity. This extends to how we handle your personal information. Privacy is not merely a legal requirement—it is a moral responsibility rooted in respect for the human person.

Information We Collect

• Account Information: Email address, display name, and authentication data used to create and maintain your account.
• Conversation & User Content: Messages, prompts, AI responses, and any photos or images you upload. Uploaded content is stored securely and used only to provide requested functionality such as AI processing, history access, and feature improvement. We do not sell or use this content for advertising.
• Usage & Technical Data: Basic analytics, device information, performance logs, and interaction data used to maintain reliability, security, and product improvement.
• Optional Profile Data: Information you voluntarily provide, such as a profile photo or preferences.

How We Use Your Information

• To provide, operate, and maintain the Acutis service
• To authenticate users and manage accounts
• To generate AI responses and process uploaded content
• To improve safety, performance, and features
• To communicate service updates or important notices
• To ensure platform security and integrity

We do not sell personal data, run third-party advertising, or use your information for cross-app tracking.

Third-Party Services & Processing

Acutis relies on trusted service providers for essential functionality such as cloud hosting, database infrastructure, payment processing, analytics, email delivery, and AI model processing. These providers process data only on our behalf and are contractually required to protect it. We never sell personal information or share it for advertising or profiling.

Legal Basis for Processing

Where applicable under laws such as the GDPR, we process personal data based on your consent, our contractual obligation to provide the service, and our legitimate interests in operating, securing, and improving Acutis.

Cookies & Similar Technologies

Our website may use cookies or similar technologies for authentication, security, and analytics. You may control cookies through your browser settings.

Data Retention

We retain personal information only as long as necessary to provide the service, maintain functionality, and meet legal or security obligations. When you delete your account or request deletion, we will remove your personal data and uploaded content within a reasonable timeframe unless retention is legally required.

Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Request a copy/export of your data
• Withdraw consent where processing is based on consent

Children's Privacy

Acutis is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by updating the “Last updated” date on this page.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at support@acutisai.com.